ReGaL game server
This section provides an overview on ReGaL, the back office, and our integration experience and approach.
All of our content, regardless of format, is distributed through ReGaL, our fully hosted remote games server.
ReGaL utilises commercial software from Red Hat, Oracle and Enterprise DB, and is written in Java EE. It is scalable, secure, robust, high‐capacity and managed by us from a central installation in the Continent 8 data centre, Gibraltar. It supports single, multiplayer, fixed odds, mathematical compensation (UK AWP), progressive and tournament gaming products. Operator access to ReGaL and all the content it supports is through a simple, one-off integration.
Our back office allows clients to view performance in real time, easily access key customer information, and provides them with a wide range of reporting functionality. It is very intuitive to use but if help is required, there is a simple flash tutorial which clearly explains all the available functionality.
The effectiveness of the back office as a customer service tool has been complimented upon by a number of clients. Particular praise has been given to the way details for each bet are presented in a simple graphical format, exactly as the player will have experienced it.
We have extensive experience of integrating ReGaL to a variety of transaction systems, including the following:
- Proprietary (e.g. Bet Victor and Bet 365)
- Openbet via OXi and RGI (e.g. Ladbrokes and Paddy Power)
- Finsoft shared wallet and transaction server (e.g. Stan James and Boylesports)